Hospitality Consulting
Property and Guest Experience Consulting & Advising, from an Asian traveller's point of view.
How to engage Asian buyers & create extraordinary guest experiences for targeted luxury Asian guests.
Asian Hospitality Program
Catered to hotels and tour operators, our Asian Hospitality Program is an in-person or online course created for businesses in the luxury hospitality segment wishing to grow and enhance their guest experience targeted towards Asian travellers.
The program begins with comprehensive training and understanding of the Asian traveller from a trained Anthropologist followed by a breakdown of each culture within the Asian region. We will then explore detailed traveller trends including psychological decision, greeting differentiation, cultural taboos, preferred amenities and many more. This will be supported by recent research, data and case studies of luxury travellers from the region with material catered for your business.
To conclude, you will create a targeted Guest Experience plan specifically built for your business and continuous guidance for 6 months from myself throughout the execution of your plan.
Industry Chats
The travel and tourism industry is one of the largest and most dynamic industries that generates 10% of employment in today’s global economy. That's 1 in every 10 jobs. Globally, 109 million people work directly in the travel & tourism industry (pilots, hotel staff, tour guides) and a further 183 million indirectly depend on the taxes and spending of these tourism employees.
With the industry recovering from the impacts of COVID-19, employees find themselves asking - why are we still here? How am I going to grow in this industry?
Our Industry Chats explore your company goals and objectives with senior management followed by an engaging and highly motivational outreach with key employees to encourage engagement, implement growth and increase loyalty.